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SHIPPING POLICY

Last updated: September 2026

Thank you for shopping with Ecoraftt. Here is everything you need to know about our shipping process.

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PROCESSING TIME

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

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DELIVERY TIME

Standard delivery takes 7-14 business days depending on your location. Please note that international orders may take slightly longer due to customs processing.

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WORLDWIDE SHIPPING

We ship to all countries worldwide. Shipping costs and delivery times may vary depending on your location and will be calculated at checkout.

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ORDER TRACKING

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

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CUSTOMS & DUTIES

For international orders, customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our prices.

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DELAYS

While we do our best to ensure timely delivery, Ecoraftt is not responsible for delays caused by customs, weather conditions, or courier issues beyond our control.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +61 448 140 474 or email us at eco17893@gmail.com or contact us at 10/1 Princess Street, Richmond VIC 3121, Australia. For the purpose of applicable data protection laws, we are the data controller of your personal information.

 Response time: Within 24 hours